Fans from both clubs don't go out to purposly offend individuals.
What i mean is, I doubt many united fans might have thought actually, there could be a relative sat over there who lost a dad at Hillsborough. Or likewise from us, id bet a good amount of reds chanting munich never thought for a second relatives etc could be sat 20 yards away.
They were tragic incidents that occured in the clubs history, your attacking the club, there is a slight difference.
Its just the same with fighting, if a red battered a manc at the ground, i bet he doesnt stop and think for two seconds that maybe this mancs wife is 8.5months pregnant and hes expecting his first child any day now, its just all about attacking manchester united football club not the actual person.
Im not defending it, but its a part of football and i dont actually think the individuals involved actually mean to offend other individuals, but instead mean to offend the other clubs badge.
Hope that makes sense, it does in my head.
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