The thing that pisses me right off with the ticketing at the club, is that nothing ever gets reset. If you want to go to a Champions League game it goes to those that attended 4,3,2 then 1 games last season. I think the ticketing system should be reset every year, true it would be absolute pandomonium getting a ticket due to out massive fanbase, but at least you stand more chance than people who are going year in, year out because they have past games (FROM LAST YEAR!) on their fan card.
It's not always possible to attend games due to work commitments and financial problems etc, but i do truly think that they should find a better way of doing the ticket scheme!
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