I amazes me that anyone could call for him to be dropped.
He does so much that people don't seem to notice.
For instance, if Firmino does't drag the defense out of position, Wijnaldum doesn't get in behind for his goal.
It's his work off the ball that is irreplaceable and of big importance to us more than anything. Klopp has frequently talked about or mentioned that aspect of Firmino's game rather than the numbers he is putting up in terms of goals and assists. When we were playing well at the start of the season, he went a number of games without getting on the scoresheet, yet we were still scoring plenty of goals. A lot of that is down to Firmino. Then when he combines his work rate with being good on the ball during games, that's when we look at our absolute best.
There's not a single player in the world that I'd rather have than Firmino playing that particular role. Sometimes he is infuriating when he looks a bit careless on the ball etc., but I can forgive him that. He's a mad, brilliant player.
On another note, it doesn't entirely excuse his poor performance against West Ham, but rumors are he had been ill too in the days prior to the West Ham game. It seems that the bug that went around really caught the majority of our players and would explain the big drop off in performances during Leicester and West Ham with a lot of our players, including the likes of Robertson and Van Dijk for example.