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      New Ticketing Website for Next Season

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      TameImpala
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      New Ticketing Website for Next Season
      Mar 05, 2020 11:14:09 am
      Big changes on the ticketing front:

      Liverpool FC is overhauling its ticket-buying process ahead of next season by investing in innovative, industry-leading technology to improve ticket distribution and the way supporters can access Anfield.

      As part of the club’s ongoing commitment to constantly improve how fans can buy and use tickets, LFC has partnered with leading mobile-focused ticketing platform SeatGeek to improve the performance of its ticketing website and make for a smoother fan experience during peak sale times.

      During the club’s future Members’ sales, the new platform will offer supporters a more efficient and simplified buying experience when applying for the matches they would like to attend.

      It also boasts a more dynamic queuing system to manage traffic volumes during busy periods and will give fans more clarity on where they are in the buying process through live updates and improved communication.

      Focused on improving the mobile fan experience, the platform not only allows supporters to purchase through their mobile devices but will also support mobile access at the turnstiles for match e-tickets for fans wishing to move away from physical paper tickets.

      Phil Dutton, vice president, ticketing and hospitality at LFC, said: “After listening to fan feedback and following extensive discussions with supporters at our fan forums, we have been making various changes behind the scenes to the way we run our Members’ ticket sales and the technology we use when welcoming supporters to Anfield.

      “We understand how important it is for fans to get the opportunity to purchase tickets for matchdays and we’re committed to constantly improving our ticket-buying service and overcoming any issues still remaining.

      “When considering the ticketing platform, our goal was to work with a partner that could provide world-class, innovative technology. The SeatGeek platform will help make the ticket-buying journey clearer and more efficient with better functionality. Our supporters will have an improved experience, from purchasing the ticket initially right the way through to accessing the stadium, all with the goal of improving ticket availability.”

      Peter Joyce, managing director of EMEA Sport at SeatGeek, said: “Few sports clubs in the world have the level of demand for their tickets as Liverpool FC and a key focus has been to deliver as efficient a sales process as possible and embrace the latest technology to streamline the process.

      “It is a huge privilege for us to welcome Liverpool FC as a SeatGeek client and we are really excited to work with the club and continue to innovate and drive efficiencies for supporters wherever possible.”

      SeatGeek is the industry-leading ticketing provider for the Premier League, with nine out of the 20 clubs now leveraging the SeatGeek platform.

      The New York-headquartered company, which also has offices in the UK, has also seen strong momentum around the world, securing ticketing partnerships with global brands like the NFL’s Dallas Cowboys and New Orleans Saints, MLS teams Portland Timbers and Seattle Sounders, and the Dutch FA and PSV Eindhoven.

      The new platform will launch for season ticket renewals ahead of a full rollout for the 2020-21 season.
      JD
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      Re: New Ticketing Website for Next Season
      Reply #1: Mar 05, 2020 11:21:24 am
      It's in the clubs financial interests to ensure that all members get a guaranteed ticket for the game. 

      Sadly this means that the days of getting 13/14 tickets a season on your member cards look numbered, although they probably already are.

      TameImpala
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      Re: New Ticketing Website for Next Season
      Reply #2: Mar 05, 2020 11:58:08 am
      It's in the clubs financial interests to ensure that all members get a guaranteed ticket for the game. 

      Sadly this means that the days of getting 13/14 tickets a season on your member cards look numbered, although they probably already are.

      Still achievable but it all depends on circumstance - I've got to around 15 this season on my card (all comps) (didn't get to 13+ in the PL last season so nothing was guaranteed) but I'm "lucky" in the sense that I have an office job where I'm constantly at a computer. I'm able to get in early for the sales & able to keep an auto-refresh on the ticketing website to catch the late availability drops so more often than not I'm able to get sorted. Also being local helps due to the local general / local members' sale & the fact that I'm able to get a 20 minute bus straight to the ground, so if I get sorted last minute it's not a problem.

      Can understand completely people's gripe though - for a lot of people the bulk sales are the only real opportunity for them to bag tickets legitimately & it's very possible that you could end up paying your £30 membership fee & sitting in front of a computer for 3 hours only to be told that everything is sold out. Unless you're able to spend hours a week on the ticketing website, or extremely, extremely lucky in the bulk sales, no chance of being able to get on the "ladder"
      Klopps Snood
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      Re: New Ticketing Website for Next Season
      Reply #3: Mar 05, 2020 12:10:44 pm
      I'm glad they're trying to sort something out, it's been a bugbear with fans for many a year, let's hope it's a fairer solution in the long run.
      Spion KOP Ultras
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      Re: New Ticketing Website for Next Season
      Reply #4: Apr 25, 2020 10:57:10 pm
      I can't get any tickets. I feel that this is because I'm simply unable to wakeup at 8:15 to try and buy tickets as I have got to put my education first. However, I am really happy that Liverpool are trying to make buying tickets easier.
      Boston not la
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      Re: New Ticketing Website for Next Season
      Reply #5: Apr 26, 2020 04:52:32 pm
      Can't ya get ya ma to do it!some feckin ultra! :aaliverpoolwz0: ;)
      Spion KOP Ultras
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      Re: New Ticketing Website for Next Season
      Reply #6: Apr 29, 2020 06:56:05 pm
      Can't ya get ya ma to do it!some feckin ultra! :aaliverpoolwz0: ;)

      There's something called work that people must do in order to pay their bills and for their homes. We also need an education to get a job so that we can pay for things (e.g match tickets). Don't think I need to explain that.
      Boston not la
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      Re: New Ticketing Website for Next Season
      Reply #7: Apr 30, 2020 04:23:23 pm
      There's something called work that people must do in order to pay their bills and for their homes. We also need an education to get a job so that we can pay for things (e.g match tickets). Don't think I need to explain that.
       

      Mate,wasn't talking about the whole shiteness of ticket buying just having a bit of a dig at someone With an 'ultra' moniker,who can't get out of bed before 8.15,most of us are already at work by then!

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