The New Official Membership Scheme

From .tv

http://www.liverpoolfc.tv/news/drilldown/N160375080701-1130.htm

The new scheme, which replaces the Official Liverpool Supporters Club (OLSC), will give members greater access to match tickets through the Liverpool Ticket Exchange - a new service exclusively for members to buy seats from season ticket holders who are unable to attend games; a new members card and an exclusive membership pack containing lots of discounts and benefits.
  
Members will enjoy discounts on all retail purchases across the Club's four stores and online shop, Museum Tours, home reserve team matches and an exclusive Membership Pack.
  
The new scheme will offer more special offers exclusively to members during the season so there's never been a better time to join.
  
Throughout the season, one thing remains consistent - the loyalty, heart and support of Liverpool fans. The new membership is a place to share in the passion of Liverpool FC and as a member of the scheme you will receive all the new benefits for just £29 (adults) and £20 (juniors) - inc p&p.

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Liverpool FC Official Membership Benefits and Offers

http://www.liverpoolfc.tv/membership/benefits.htm

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Help & FAQ's


Will current Fancard holders get to keep their purchase history when joining the new membership scheme?
Yes, all previous Fan Card purchase history will be retained on the new Members Card.

What is the cost of the scheme?
The membership scheme is £29 (inc P&P) and lasts for 12 months from the time of joining.

What benefits will there be with the membership?
To view a list of the membership benefits, click here.

Will there just be one category like with the fan cards or will there be an adult and child membership?
There are two membership schemes for junior and adult members. The adult scheme is £29 (inc P&P) and the junior scheme is £20 (inc P&P).

Will existing fan card holders keep their fan card number or will everyone get a new one?
Existing Fan Card holders will keep their existing card and number. In order to get the new card and enjoy the benefits, Fan Card holders are encouraged to join the membership scheme. The card number will be the same when they join the membership scheme.

Will the new Members Cards look like the new Season Ticket Members Cards or will they look different?
The new Members Cards are the same new design and improved technology as the Season Ticket Members Cards.

If current fan card holders misplace or have their card stolen during next season will you still replace the card?
In the event that your Fan Card is lost or stolen, please let the Ticket Office know immediately in writing. Your Fan Card will then be deactivated and a new Fan Card will be issued for a fee of £10. The data held on your lost or stolen Fan Card will be transferred onto your new Fan Card.

What is the age limit for the junior scheme?
The junior scheme is open to all ages, although the benefits and pack contents are recommended for ages 5-11.

How do I get my retail discount?
To claim your members' 10% discount in LFC stores simply show your membership card and a second form of photo ID. For on-line and mail order purchases you will need to have your membership number available when you order to claim the discount, buy online at http://store.liverpoolfc.tv

I'm buying a gift for someone. What details do you need?
In order for the Members Card to be in the correct name and correspondence to be sent to the correct address, the new member's details must be provided rather than the buyer's contact details.

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I was quite happy paying the one off payment of £3.50 and taking the piss out of the Manc and Arsenal supporters having to pay that sort of money just to get a chance of a ticket exchange every season

Seems like a fair deal but I bet you have the same chance as getting a ticket as you did last season!

I may have to get one though as you never know.

As far as I can see, the only real benefit where getting tickets is involved is if season ticket holders wont be able to make a match and notify the club?

Wouldn't they rather sell it to someone they know like a family member or a friend?

As far as I can see, the only real benefit where getting tickets is involved is if season ticket holders wont be able to make a match and notify the club?

Wouldn't they rather sell it to someone they know like a family member or a friend?

dont forget they give you a Pen & Keyring

dont forget they give you a Pen & Keyring

  And a notepad.

And a notepad.

not just any old notepad, A faux leather bound notepad where do I sign up

not just any old notepad, A faux leather bound notepad where do I sign up

Hey now we're talking

As far as I can see, the only real benefit where getting tickets is involved is if season ticket holders wont be able to make a match and notify the club?

Wouldn't they rather sell it to someone they know like a family member or a friend?

It's a great club we support isn't mate.
Don't they keep us informed well.
I've had no notiforcation regarding this scheme, and being able to sell my seat for games.

Ridiculous isn't it mate.

It's a good start if they haven't notified season ticket holders isn't it.

Just phoned the club to get an explanation on whether it's more beneficial than the current fancard when buying tickets, and they didn't know!!!!! obviously season ticket and PTS members are first, but then what. ??  i have fancards for all the family, so don't want to spend £100+ to get 4 bloody DVD's and whatever else and no extra benefit on what really matters, which is watching the game.

This is ultra confusing..so if i have history on a fancard where do i stand,do i need to get a membership to retain my fancard history or is my fancard still valid when purchasing tickets?what a mess.

Just phoned the club to get an explanation on whether it's more beneficial than the current fancard when buying tickets, and they didn't know!!!!! obviously season ticket and PTS members are first, but then what. ??  I have fancards for all the family, so don't want to spend £100+ to get 4 bloody DVD's and whatever else and no extra benefit on what really matters, which is watching the game.

I presume nothing changes where getting tickets are concerned mate - just that with the new membership, you get stuff thrown in and might be able get a season ticket seat for a game (which I reckon will be very unlikely). I could be wrong but with the information given, that's what it seems like.

This is ultra confusing..so if I have history on a fancard where do I stand,do I need to get a membership to retain my fancard history or is my fancard still valid when purchasing tickets?what a mess.

There's no mention of original fan card holders losing their history on the card. Just if you join the new membership, your history will be transfered onto your new card. So I presume you keep your history?

I presume nothing changes where getting tickets are concerned mate - just that with the new membership, you get stuff thrown in and might be able get a season ticket seat for a game (which I reckon will be very unlikely). I could be wrong but with the information given, that's what it seems like.

There's no mention of original fan card holders losing their history on the card. Just if you join the new membership, your history will be transfered onto your new card. So I presume you keep your history?

so 100 sterling for just a few trinkets multiplied by 4.  at least i'll be keeping Ebay busy for a while.  after much thought, i've decided to stick with the fancard and spend the money saved in tickets for games.

Is anyone here a member? I have a fancard but was thinking of becoming a member only for the ticket exchange really. Is it worth (i think ) £40? I mean how much will this help me getting tickets realistically?

get good seats when they come on exchange, more chance of getting cup tickets. £29 for membership, i think it was worthwhile dont know about anyone else

Is anyone here a member? I have a fancard but was thinking of becoming a member only for the ticket exchange really. Is it worth (i think ) £40? I mean how much will this help me getting tickets realistically?

It's £29.  I was forced in to it unfortunately.

I got my Pompey ticket through the exchange.  Exchange only counts for Premiership games though.

If you've not got much in the way of credits on your fancard and you've got a spare £30 knocking about then you may as well.

I bought the membership for myself and my Dad, coz he's a tight begger , it's worked out really well so far, the key ring is lovely in all fairness, and that pen has come in handy after an influx of useless little blue pens that wont work even on the most durable of write-able materials.

Certainly getting tickets for home games has been a heck of a lot easier, there's nothing more frustrating when you girlfriends lives 5 minutes away from the ground and you can't get in coz the scunthorpe supporters club are in town.

think it's been a great deal so far if i do say so myself

Got a card for Christmas and some badges off the club.

Is this £25 going to be yearly? I think so.

£25?

what benifit does this have in securing tickets ??

what benifit does this have in securing tickets ??

Read the first post.

Read the first post.

its 50/50, you will, you wont, simple as that

the badges were lovely, went well on my hat in lapland

for the first time this season i missed out on tickets on the general sale, for liverpool v chelsea. so i will be hoping to use the ticket exchange for this match. can anyone tell me from experience when tickets usually come on the exchange? and also is it usually phones or online or both?

I bought the membership for myself and my Dad, coz he's a tight begger , it's worked out really well so far, the key ring is lovely in all fairness, and that pen has come in handy after an influx of useless little blue pens that wont work even on the most durable of write-able materials.

Certainly getting tickets for home games has been a heck of a lot easier, there's nothing more frustrating when you girlfriends lives 5 minutes away from the ground and you can't get in coz the scunthorpe supporters club are in town.

think it's been a great deal so far if I do say so myself

Seconded, i'll be there on Monday courtesy of the membership, had a bit of extra cash, went on ticket exchange, done, in about 5 minutes flat.

What is the age limit for the junior scheme?
The junior scheme is open to all ages, although the benefits and pack contents are recommended for ages 5-11.

That doesnt sound right?

welllllllll here comes the essay......I live in London and obviously cant get a season ticket so I went for the e-season ticket at first thinkin the ballot thingy sounds like a good idea! A year later have I ever won a ballot? NO so thats that ticket option out the window! Then I saw the membership scheme and the "online" benefits etc etc...yes i got a shiny keyring, a nice diary, a lovely pen and even a Xmas card and some little badges but tickets...... they are a nightmareeeeeeeeeee to get.  When I tried to use my membership I was told i didn't have the exchange on my account...emailed for help no response!  And the phone sales.... for the first time ever on Wednesday I actually spoke to a human being .... I can't really moan too much for now cos after 2 hours and a few headaches and pounds later i did actually manage to get tickets for the chelsea match....howeverrrrr having all these so call benefits still dont help getting tickets, most the time i find myself tryna get them on general sale along with all them tom dick and harrys that dont even care just fancy a match!!!!! But hey, if you like little soveniers and nice little membership card go for it! However my love for liverpool will never end  

Is there something I'm missing because I can't get tickets any easier and some people can....thanks not fair

Is there something I'm missing because I can't get tickets any easier and some people can....thanks not fair

timing, no other way, once a ticket goes up, first person who see's them has them, simple as

timing, no other way, once a ticket goes up, first person who see's them has them, simple as

I've had a couple through the ticket exchange.

Redlady mentioned the e-season ticket.  I think there are around 50,000 subscribers to the e-season ticket.

I think you can do the maths there - around a 1:100 chance.

Too many tickets flow to PTS members, shareholders, corporate sponsers, supporters clubs, travel agents and touts.  The average fan is a long way down the pecking order.

Rick Parry (T)out!

I've had more success through the general sale rather than the Ticket Exchange, though usually for games against the so called lesser teams.

I've put my boy on the Season Ticket waiting list hoping he wont have to go through the stress of getting tickets like the many years i've had to.

so the exchange option...is that open to all members because for some reason I dont have this option...?

ive got a membership the history of previous games goes on to the membership .apart from getting a pen and a christmas card its no different to a fancard as the chances of getting a ticket in the exchange is 1 in a million

Hi, im a member of the local liverpool supporters club in South Wales and have only been up once this season to the PSV CL game.Ive been looking on the liverpool website and think im going to buy the £29 membership to help my chances of getting match tickets. All the games ive looked at tho say you need 2 or 4 PL games against your name to apply so how do I go about getting fixtures against my name when this is the case? Any opinions on the membership scheme in general would be very useful

Thanks

ive got a membership the history of previous games goes on to the membership .apart from getting a pen and a christmas card its no different to a fancard as the chances of getting a ticket in the exchange is 1 in a million

Harsh.  I've got two using the exchange this season.

The good thing about it is being able to get tickets online which has made my life and phone bill much easier

Hi peepz, im quite new to this forum and that - good work guys

I heard of this fancard in previous season but i always just get tickets outside the stadium from keen sellers and now in order to watch big games i want a fancard/membership where my ticket purchase get recorded so i could apply for big games.

but i needed some clarification over the membership, is this a one off fee or would i have to purchase it each season? coz im thinking if its per season then i should wait till july time

nice one

£29 and lasts for a year instead of a season i think

£29 and lasts for a year instead of a season I think

Thanks. Will give them a call tomorrow.

had this new fancard since the start of season, not once been able to get a ticket through the exchange, the site always seems to be "busy" or no tickets available!

trick is get online when they go onsale about 15 minutes before they go onsale and log on but keep active on it you should be fine

as for the exchange its a case of when and if they come onsale! You have more luck on crappier games than a big match

For those that aren't aware the cost of membership is now 14.50 pound for 12 months.

Is the membership run for the calendar year, jan to december or if i got it now would it run out in march 2010.

I understand a calendar year

Menmbership is now back on sale for the 09/10 Season.  Cost is £29 for adult.  so far it is by phone only 0844 499 3000.  i got mine this morning!

not sure why it has not been advertised on the club site.

You say it's on sale for the 09/10 season, but as far as I'm aware the membership lasts 12 months from when you initially register.

Therefore I assume you simply get asked to renew?

I've got a card from last year and it doesn't have 08/09 on it, and it doesn't have an expiry date - so I assume, until told otherwise, that it is still valid?

Sorry, probably not the clearest post. 

if you have a membership already, then it is still valid from the date bought for a full 12 months. Then, at that point you can renew it.  my sons doesn't need renewing until April 2010.

However, for those who don't have membership it is now available to purchase over the phone. 

This is unclear and typical of the club..So where does the fan card now stand in all of this?are the club sending out reminders?cos i havent got the foggiest when i got my card?can anyone help?

I don't no when mine runs out either someone help me aswell.

from what i understand, anyone who has a fancard does not need to worry.  your fancard is still valid and will continue to be so.  there is no renewel for fancards as they are not issued annualy.  you can still use the fancard when purchasing tickets in the general sale or the online sale.

However, with the PTS membership ending, all PTS members will be moved onto the new membership scheme. plus anyone who buys the new membership, will have the fancard number transferred onto the LFC members card.  This membership card is now supposed to give you more chance of getting tickets.  There will be a allocation of of approx 5000 tickets to members on a first come first serve bases for some games, and 2500 for others.  i don't know if this is based on loyalty from last season. (all matches recorded on your fancard from last season will be transferred to the members card). and i think some games are higher graded than others.

A woman from the club did try and explain it to me, but my son was badgering me at the time, so i didn't follow everything!  you know our club.  if they can make something complicated for the supporters, then they will.

Anyway, in short.  it's 29 big ones for the membership (you have to pay this annually), you are from this season, supposed to get more of a chance of a ticket, you get a pack of stuff, which will be on Ebay the next day.  most importantly though, if you don't want to pay the 29 quid, don't worry, your fancard is still valid and you can still purchase tickets online or on the phone for the general sale.

from what i understand, anyone who has a fancard does not need to worry.  your fancard is still valid and will continue to be so.  there is no renewel for fancards as they are not issued annualy.  you can still use the fancard when purchasing tickets in the general sale or the online sale.

It actually says the date of expiry when you log in to the ticket thing.

I spoke to the ticket office this morning to sort my membership and asked the lady what benefits id get from the scheme switching from the Pts and if theres any priority given to members?It sounded to me from what she was saying was that this is more or less a replacement of the Pts and the members would have the opportunity to get tickets before they went on general sale to other fan card holders??Am i right in my understanding of the scheme?or i am i sadly mis guided?who can put this in laymans terms for me?

I spoke to the ticket office this morning to sort my membership and asked the lady what benefits id get from the scheme switching from the Pts and if theres any priority given to members?It sounded to me from what she was saying was that this is more or less a replacement of the Pts and the members would have the opportunity to get tickets before they went on general sale to other fan card holders??Am i right in my understanding of the scheme?or i am i sadly mis guided?who can put this in laymans terms for me?

See Redprints post 2 before yours.

http://www.lfcreds.com/reds/index.php?topic=8361.msg378899#msg378899

Thank you, I'm blind as a bat!

I'm confused too. 

I've registered and paid for my membership and have ordered, paid for and received my ticket for the Athletico friendly but I've not received a membership card. 

I didn't get one last year either but I used the same membership number to register this year.  Is this because I've registered online??

Also received my new membership pack today but no card?? mate of mine got the same and no card too? anyone any info or in the same boat?

do you know till when the membership will be on sale?

Last years was open most of the season

how many tickets can you get with a fan card as i tried to buy 2 for the stoke game and it would only let me buy 1 then another 1 after but i wanted 2 seats together

Think its 1 ticket per members card

Ok so the Aston Villa tickets go on sale for Members tomorrow...how do we apply for them? Is it phones or do you have to log on?

How long isit until you receive your members pack?

I ordered online 2 weeks ago, since then they have taken my payment and emailed me about the villa game on sale with memberrship number....

when i got mine, the lady said it would be between 14-28 days,so you might have another couple of weeks to wait yet.

^^
Cheers

Ok so the Aston Villa tickets go on sale for Members tomorrow...how do we apply for them? Is it phones or do you have to log on?

either and or

This is ridiculous. Trying to get 2 tickets for me and my sone as members for the Hull game. Logged onto.tv at 8.15 and have sat here clicking "try again" for the last hour still with no joy". Before anyone says it, we live onthe south coast and so cant go to a ticket office...crazy

Really wanted to take my girlfriend to the Hull game, but seems as if her fan card has expired and she's had to buy a new membership for some stupid reason. Looks like I'm going on my own instead.

Wouldnt make any difference HampshireRed, members cant buy tickets at the ticket office anyway, only via phone or website

thanks kelvo...makes it even more frustrating. Positive update though, at 10.05 am i managed to get through to the web page and have two tickets god knows where in the main stand.. If you and nando_torres are going we'll buy you a pint somewhere

Glad you managed to get through mate, no joy with me. Think I will wait and see if more come available via exchange.

took me an hour and three quarters and i was wondering about an injury claim for rsi from excessive mouse clicking!!

Just got managed to book for me and my mate in the Main Stand 

Ahh...cuppa tea now I think 

result, well done...Main Stand posse by the sound of it

on genral sale can u buy 2 ticket with a members card or is it just still 1 ticket

on genral sale can u buy 2 ticket with a members card or is it just still 1 ticket

Think you buy up to 4 on general sale. Might be wrong though. Definately more than 1.

just joined today 

was in tenerife in July. they had a deadline for membership(take on) for end july but panicked  got on the on mobile phoned was on with in 2 secs.Informed the nice lady i was in Tenerife so gave her my fan card number and bingo done me and the son .less than 3 mins.were was she on on sales days?

non comprende the ole english non?

Anyone think i should get Members LFC Official Membership next year,I have fan card am going get more credit on my fan card but am thinking about getting Membership,I know my fan card credit will move over to the new member card.

I think so, have enjoyed the extra availability of tickets

When do you receive your seat confirmation letter if you bought your ticket during the members sale?

Do they post it out to you or is sent to you in an email?

Thanks

When do you receive your seat confirmation letter if you bought your ticket during the members sale?

Do they post it out to you or is sent to you in an email?

Thanks

Hi mate.. should come a week before the game.. I would think it should be with us by friday....

Just a quick question. If i get two memberships, will i be able to buy two tickets next to each other? 

Just a quick question. If I get two memberships, will I be able to buy two tickets next to each other? 

Yes. You cant have two memberships in the same name though.

I've a question regarding memberships.

I and a few mates have memberships but my dad doesn't, he's just got a fancard.

I don't see the point on him getting a membership because we usually get tickets on general sale. Looking at uni coursework and all that i think the only game i can get to in the next month is Fulham at home. If i get 3 tickets, one each for me and my mate and then use one of the other lads membership to get my dad a ticket wil there be any problems getting into the ground? As i've not bought any actual membership tickets yet i don't know if you need to bring your card or if they check it. Because if they do they may well notice that one of the Scottish uni students is actually a ol' bugger from Bootle. Can't be bothered with getting to the ground and having problems. Should i just get on general sale or go for it?

I don't see the point on him getting a membership because we usually get tickets on general sale. Looking at uni coursework and all that i think the only game i can get to in the next month is Fulham at home. If i get 3 tickets, one each for me and my mate and then use one of the other lads membership to get my dad a ticket wil there be any problems getting into the ground? As i've not bought any actual membership tickets yet i don't know if you need to bring your card or if they check it. Because if they do they may well notice that one of the Scottish uni students is actually a ol' bugger from Bootle. Can't be bothered with getting to the ground and having problems. Should i just get on general sale or go for it?

All you get in the post now is a letter of confirmation which you need to present to the steward on the gate, you then need to insert your Membership Card into a card reader at the turn stile. providing you have the 3 confirmation letters and the 3 membership cards you will be OK. my Mate and his Daughter went to the Blackburn game and she used my membership card with no problem.

Am going to get a Membership next season for the first time when am able to apply for tickets is it 1 per member or 2 just need to know as if its 1per me dad will have to get a membership also .

Am going to get a Membership next season for the first time when am able to apply for tickets is it 1 per member or 2 just need to know as if its 1per me dad will have to get a membership also .

Is this like when you were going to subscribe to this forum last Friday? 

Can't buy a Membership now season nearly over . And back to last friday don't think u recall me saying me laptop getting fixed not had it back so aint been able to donate on my phone .

It's 1 per member.

Thanks Mate . ^^^

There have been a number of changes to the official membership scheme, therefore this topic is now locked.

You can read more of the changes from summer 2011 in this new topic which is stickied at the top of the board.
http://www.lfcreds.com/reds/index.php?topic=38422.0